Last Updated: November 5, 2024

Introduction

At Desilok, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines our commitment to safeguarding your data and explains how we collect, use, and protect information when you use our platform. By using [Your Platform Name], you agree to the collection and use of information in accordance with this policy.

Information Collection

Personal Information

When you create an account with [Your Platform Name], we collect personal information necessary to provide our services and verify your identity within your community. This may include your full name, email address, phone number, and physical address. We require this information to ensure authentic connections and maintain the integrity of our community-focused platform. We may also collect your date of birth to verify your age and ensure compliance with our terms of service.

Platform Interaction Data

As you interact with our platform, we collect data on your activities, including the content you post, comments, events you participate in, and interactions with businesses and members. This information helps facilitate meaningful connections and enhance community engagement.

Payment Information

For our subscription or premium services, payment information is collected and processed securely through our payment processor, Stripe. We retain records of your subscription status and transaction history, but your payment card details are never stored on our servers. All payment processing complies with PCI-DSS standards.

Use of Information

Your information is primarily used to create and maintain your account, enable community interactions, and ensure smooth platform operations. We analyze user behavior and platform usage to improve our services and develop new features. This may include personalizing your experience, suggesting relevant events, and connecting you with individuals or businesses that match your interests.

We may also use your contact information to send you important updates, notify you of community events, and communicate regarding your subscription. All communications are intended to enhance your platform experience and keep you informed.

Information Sharing

Community Sharing

On our platform, certain information is shared with verified members of your community. Your profile details, posts, and interactions may be visible to others within your community to help foster genuine connections. You can adjust the visibility of your content through our privacy settings.

Service Providers

We work with trusted service providers to help us operate our platform, process payments, analyze data, and provide customer support. These providers are bound by strict confidentiality agreements and are only permitted to use your information for specified purposes.

Legal Requirements

We may disclose your information if required by law or to comply with legal processes. We also reserve the right to share information when we believe it is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement strong security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our protocols include encryption of data transmission, secure storage, regular security audits, and strict access controls. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

Your Privacy Rights

As a Australian-based platform, we uphold your rights under  Australian Privacy Principles, GDPR. You have the right to access, correct, or request deletion of your data. We will respond to such requests within a reasonable timeframe in accordance with applicable laws.

Children's Privacy

Desilok is not intended for individuals under 13. We do not knowingly collect or maintain information from children under 13, and if we become aware that we have inadvertently collected such data, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any significant changes through our platform or via email. Continued use of Desilok after such modifications indicates your acknowledgment and agreement to the revised policy.

Contact Information

For questions or concerns about this Privacy Policy, please contact our support: 

Email: support@desilok.com.au

Local Community Focus

Our dedication to local community building requires special attention to privacy and security. We verify members to ensure they are genuine community residents, helping to maintain the platform's integrity and purpose of fostering real connections.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. If you delete your account, we may retain certain data for legitimate business purposes, including maintaining security and preventing fraud.

This policy provides a foundation for protecting user privacy while fostering a local community on your platform. Adjust specific sections as necessary based on your platform’s functionality and your legal jurisdiction.